Cancellation & Refund Policy

Introduction

Welcome to TRADESWP.com. This page informs you of our policies regarding the cancellation of orders and our refund policy. Please read this policy carefully before making any purchase from TRADESWP.com.

Cancellation Policy

Order cancellation requests can be accepted if they are made within 24 hours of placing the order. To cancel your order, you must immediately contact us at [email protected] with your order number. If your order has not been processed yet, we will immediately halt the process and you will not be charged.

However, if the order has already been processed, it might not be possible to stop the order from being dispatched. In that case, you can refuse to accept the delivery and let us know of the refusal, or return it following our return process, after which we will process your refund.

Refund Policy

At TRADESWP.com, customer satisfaction is our top priority. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving the product. We offer a 100% money-back guarantee, no questions asked.

To be eligible for a refund, please ensure that:

• You have not downloaded the product or accessed the service.
• The product has not been used or damaged (for physical products).
• You have the receipt or proof of purchase.

To initiate a refund, please contact us at [email protected] with your order number and the reason for your refund request. Once your request has been received, our support team will review it and respond within 5-7 business days.

If your refund request is approved, the full purchase amount will be refunded to your original method of payment within 10-15 business days, depending upon your card issuer's policies.

If the product was marked as a gift when purchased and was shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Contact Us

If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at:

[email protected]

This policy was last updated on June 19, 2023.

Note

We recommend contacting your bank or credit card company if your refund is not received within the specified time. It may take some time before your refund is officially posted on your statement.

TRADESWP.com reserves the right to modify this Cancellation & Refund Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.